Privacy Policy

Forge Smart AI (“Forge Smart AI,” “we,” “us”) is a small AI consulting business in the Round Rock / Austin area, Texas. This policy covers forgesmartai.com, our business phone line 737-252-4041, text messages we send, and appointments you book with us.

Information we collect

We collect information you give us when you fill out a form, call, text, email, or book time with us:

• Contact details — your name, email address, and phone number.
• Business information — your business name, trade or industry, location, and what you tell us about how your business runs and what you need help with.
• Booking details — the date and time of your appointment, such as a free AI audit or demo, and any notes you add.
• Call and message records — the phone number you call or text from, the time and length of the call, and the content of calls and text messages with us, including recordings and transcripts when our AI phone assistant answers.
• Basic technical data — like most websites, our hosting provider may log standard information such as your IP address, browser type, and pages visited to keep the site running and secure.

How we use your information

• Respond to your inquiry and answer your questions.
• Schedule, confirm, and remind you about appointments.
• Send demo links and follow up on the conversation you started with us.
• Prepare your audit, roadmap, quote, or project work.
• Improve our service, the AI phone assistant, and this website.
• Keep records, prevent fraud or abuse, and meet legal obligations.

We do not sell your personal information.

Our AI phone assistant

Calls to 737-252-4041 may be answered by an AI phone assistant that works on behalf of Forge Smart AI. The assistant can answer questions, take your name, phone number, and details about your business, book an appointment, and pass your message to Austin. Calls the assistant handles may be recorded and transcribed so we can follow up accurately and improve the service. If you would rather speak with a person, say so on the call or email austin@forgesmartai.com, and Austin will get back to you.

Text messages (SMS)

If you give us your phone number and agree to receive text messages, we use it to send appointment confirmations and reminders, demo links, and replies to your inquiries. Message frequency varies. Msg & data rates may apply. Reply STOP to cancel at any time, or HELP for help. Full details are in our SMS Terms.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

How we share information

We share information only with service providers that help us run the business — for example, our website host, phone and text messaging provider, calendar and booking tools, and email provider — and only so they can provide those services to us. We may also disclose information if required by law or to protect our rights, our customers, or the public.

All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How long we keep it

We keep information for as long as we need it to work with you, follow up on your inquiry, and meet our legal and accounting obligations. When we no longer need it, we delete it or make it anonymous.

Your choices

• Reply STOP to any text message to stop receiving texts from us.
• Email us to ask what information we have about you, or to correct or delete it.
• Tell us at any time if you no longer want us to contact you.

Security

We use reasonable safeguards to protect your information, and we limit access to the people and providers who need it. No method of storing or sending data is perfectly secure, but we take care to protect what you share.

Children

Our services are for businesses and are not directed to children under 13. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. The effective date at the top of this page shows when it last changed.

Contact us

Questions about this policy or your information? Contact Austin at Forge Smart AI:

• Email: austin@forgesmartai.com
• Phone: 737-252-4041
• Location: Round Rock / Austin area, Texas